Terms & Conditons

Acceptance of Terms of Use


These "Terms Of Use" govern your use of the mybookgalaxy.com Service either through Website or Customer Care, hereinafter referred to as "Service". The Service is owned and operated by mybookgalaxy is offered to you (hereinafter referred to as "Member") as per your agreement with and acceptance of this document (hereinafter referred to as "Membership"). By clicking the box entitled "I Have Read and Accepted the Terms of Use" as part of the registration process, Members accept all items in the Terms & Conditions and agree to abide by and be legally bound by the Terms & Conditions. By browsing, visiting and using the mybookgalaxy Website & using services, you accept and agree to abide by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not use the mybookgalaxy Website/Service. These Terms & Conditions are an ongoing contract between you and mybookgalaxy and apply to your use of the mybookgalaxy service and Website.


Changes to Terms of Use


mybookgalaxy, reserves its right, from time to time, with or without notice to you, to change these Terms & Conditions in our sole and absolute discretion. The most current version of these Terms & Conditions can be reviewed by clicking on the "Terms & Conditions" located at home page of the mybookgalaxy Website. The most current version of the Terms & Conditions will supersede all previous versions. Your use of the mybookgalaxy Website or continued use of our service after changes are made means that you have agreed to be bound by such changes.


Privacy


Any information submitted on the mybookgalaxy Website is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.


Delivery and Return of Books & No Due Dates or Late Fees


Provided you continue to be a paying subscriber of our service, you may keep the book(s) delivered to you as long as you like. You will be required to return the books within 3 days following any cancellation of the service or be subject to charge for unreturned book(s). Also, you may be charged for book(s) that you lose or damage. In the event that the number of lost book(s) on your account becomes excessive, as we may determine in our sole and absolute discretion, we will notify you that your account has been placed on hold for review and may charge your Payment Method for the estimated cost of the lost book(s). We will alert you of any potential charges prior to charging your Payment Method. Such alert method can be a call or an email from our customer service agent.


Membership and Billing


You can find the specific details regarding your subscription with mybookgalaxy at any time in your accounts page or through our Customer Care.


Billing


By using the mybookgalaxy service, you are expressly agreeing that we are permitted to bill you subscription fee on recurring basis as per plan chosen, any applicable tax and any other charges you may incur in connection with your use of the mybookgalaxy service. Additional charges may include charge related to books you fail to return in stipulated time, or a plan change you request. As used in these Terms & Conditions, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription and on each monthly renewal thereafter unless and until you cancel your membership. You may inquire about your membership details any time by visiting our Website. We will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. All fees and charges are non-refundable and there are no refunds or credits for partially used periods would be allowed. We may change the fees and charges in effect, or add new fees and charges from time to time. You should update yourself for these changes by visiting our Website. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information on mybookgalaxy Website.


Change of Plan


You have the discretion to change your plan once in a calendar month by paying additional deposit/subscription, if applicable. Change of Plan would be effective from the date on which Member's request and money collected. Your new subscription cycle would commence from the date of your change of plan request processed.


Allocation, Delivery and Return of Rented Book(s)


We reserve the right to allocate and ship books among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of books we purchase for any particular title and the level of staffing and number of shipments to be processed at each distribution centre. As a result, we may not always send you the top choices from your queue, and we may not ship out your next book(s) on the same day that we receive one from you. At present, our goal is to ship you the book(s) listed highest in your queue. Often, on the same day that we receive a book(s) from you, we will ship the next available book(s) from your queue. In certain instances, your next available book(s) will not ship until at least one business day following our receipt of your returned book(s)

Other factors that may affect delivery times, include, but are not limited to,
(i) the distance between the distribution centre from which your book(s) was shipped and your delivery address,
(ii) the timing of your placement or adjustment of books in your queue. We make no guarantee as to the shipping and delivery of book(s) and may in our sole and absolute discretion, change our business practice regarding allocation, delivery and shipping, without notice. We may from time to time revise these Terms of Use but we will not necessarily provide you notice of the revisions. It is up to you to review the Terms of Use frequently to determine if there have been any changes made.

We will send you an email letting you know when we have received a returned book(s), and we will also send you another email letting you know when we have shipped your next book(s), including the anticipated time of delivery. mybookgalaxy reserves the right to request return of any and all book(s) in the possession of Members at any time. Members understand and agree to promptly return any book(s) to mybookgalaxy upon request, and that failure to do so within five days of the request makes Members liable for the cost of those book(s) plus 50% of that cost as a handling charge, for which BestInBooks reserves the right to charge the Member's refundable security deposit.


Damaged Books


All book(s) sent to you have been checked to be in a good condition prior to dispatch. Upon receipt of the book(s), you must ensure that the same is in good condition. Any anomaly, if found, must be reported to our courier executive. Failure to check and/or report the same will be constituted as your having received a book in good condition. At the time of pick-up, our courier executive will check for any damage to the book(s) and will intimate you accordingly. Upon receipt of the book(s), we will verify the same. In the event of a book being damaged, we will email you, and intimate you about the same. The determination of a book being “damaged” will be at the sole discretion of mybookgalaxy


Cancellations


You may cancel your membership with mybookgalaxy at anytime either online through our Call Centre or Website. We will return the refundable security deposit. We do not provide refunds or credits for any partial monthly membership periods. Before cancellation, you are required to return any outstanding books. Failure to return will be charged to you. Mybookgalaxy reserves the right to terminate your membership for any or no reason at its sole discretion.


Account Access


You are responsible for maintaining the confidentiality of your account, password & membership details and for restricting access to your computer. Your relationship with the company is that of an independent customer. You are not an employee or agent of mybookgalaxy. Neither you nor other members are authorized to make any statement or representations on behalf of mybookgalaxy. If any conflict of interest exists over the specific conditional offers / benefits provided to you from time to time and these Terms and Conditions, the Terms and Conditions shall supersede such specific conditional offers or benefits.


Termination of membership


mybookgalaxy may terminate your Membership without prior notice of your Material Breach of this agreement. "Material Breach" includes: (a) Any violation of any of the provisions of this agreement (b) Acting unlawfully in relationship to mybookgalaxy or the website. (c) If there is a breach of our Anti-Spam Policy. (d) For providing incomplete, false, bogus or otherwise incorrect information to us. (e) Creating duplicate or illegal Memberships.


Memberships are not transferable


Your membership, password and accrued reward points are personal to you and are not transferable. You may not allow anyone else to use your password, reward points or membership. You may not use anyone else's password or membership or act to accrue reward points for anyone else. You are responsible for keeping your password secret. mybookgalaxy is not liable for any damage caused by any disclosure of your password.


Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will be only able to refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before becoming a member, as it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their memberships and request a refund from us. Our Policy for the cancellation and refund will be as follows:


Cancellation Policy: 


For Cancellations please contact the us via contact us on mybookgalaxy.com Requests received later than 10 business days prior to the end of the current service period will be treated as cancellation of services for the next service period. Refund Policy: We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund.  If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.


Forums, discussions and user generated content


1. You shall not upload to, or distribute or otherwise publish any defamatory, obscene, pornographic, abusive, or otherwise illegal material.
2. (a) Be courteous. You agree that you will not threaten or verbally abuse other Members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or "spam." 
2. (b) Use respectful language. Like any community, the Reviews flourish only when our Members feel welcome and safe. You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Service.
3. All submitted reviews become property of mybookgalaxy.
4. The Reviews shall be used only in a non-commercial manner. You shall not, without the express approval of mybookgalaxy, distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or services.
5. You are solely responsible for the content of your messages. However, while mybookgalaxy does not and cannot review every message posted by you and is not responsible for the content of these messages, mybookgalaxy reserves the right to delete, move, or edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable.
6. You acknowledge that any submissions you make to the Service (i.e., user-generated content including but not limited to: text, video, audio and photographs) (each, a "Submission") may be edited, removed, modified, published, transmitted, and displayed by mybookgalaxy and you waive any moral rights you may have in having the material altered or changed in a manner not agreeable to you. You grant mybookgalaxy a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to the Submissions, which includes without limitation the right for mybookgalaxy or any third party mybookgalaxy designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any Submission posted by you on or to mybookgalaxy or any other website owned by mybookgalaxy, including any Submission posted on mybookgalaxy through a third party.
7. By submitting a Review, you are consenting to its display on the site and for related online and offline promotional uses. 8. Any person involved in or affiliated with the production of a work reviewed on mybookgalaxy may not submit a Review for that work or competing works.


Intellectual Property Copyright


All content included on the mybookgalaxy Website and delivered to subscribers as part of the service, including books, text, graphics, logos, designs, photographs, button icons, images, data compilations, and software, is the property of mybookgalaxy or its suppliers and is protected by the Indian and international copyright laws. The compilation of all content on this site is the exclusive property of mybookgalaxy and protected by the Indian and international copyright laws. Content shall not be reproduced or used without express written permission from mybookgalaxy or its suppliers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the mybookgalaxy Website, not to insert any code or product or manipulate the content of the mybookgalaxy Website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. mybookgalaxy reserves the right to terminate your membership hereunder if mybookgalaxy in its sole and absolute discretion, believes that you are in violation, such violations including the photo copying of book(s) rented to you by us or the copying or other unauthorized use of our proprietary content. mybookgalaxy does not promote, foster or condone the copying of books or any other infringing activity. The use of books rented to you by us is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms & Conditions for notifying us of the presence of any allegedly infringing content on the mybookgalaxy Website.


Entertainment and Website Content


We distribute books and we reserve the right to display and promote the information on our Website to you in any manner we choose in our sole and absolute discretion. In addition, the mybookgalaxy Website allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the mybookgalaxy Website are those of the respective authors and not of mybookgalaxy, or its shareholders, directors, officers, or employees. Under no circumstances shall mybookgalaxy or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the mybookgalaxy Website.


Use of Information submitted


mybookgalaxy is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to mybookgalaxy, including, without limitation, responses to questionnaires or through postings to the Website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the mybookgalaxy Website or other Websites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future.
Please note mybookgalaxy does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media materials or ideas transmitted to mybookgalaxy. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against mybookgalaxy and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.


Service Testing


From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice.


Electronic Communications


By using the mybookgalaxy service, you consent to receiving electronic communications from mybookgalaxy. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings. These communications are part of your relationship with mybookgalaxy and you receive them as part of the subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.


Your conduct on the mybookgalaxy website


By accessing the mybookgalaxy Website, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Website. You also agree not to interfere with the servers or networks connected to the Website or to violate any of the procedures, policies or regulations of networks connected to the Website, the terms of which are incorporated herein. You also agree not to impersonate any other person while using the BestInBooks Website.


Use of Content


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


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